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Ecotricity Business Energy
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Ecotricity Business Energy deals
Ecotricity is a business energy supplier committed to providing 100% green energy. They invest in renewable projects like wind, solar, and green gas to help businesses reduce their environmental impact.
With tailored tariffs for businesses of all sizes, Ecotricity offers straightforward plans and competitive pricing
This article offers an independent review of Ecotricity business energy. We cover:
Ecotricity Business Energy customer service
Here we outline the different ways to get in touch with the Ecotricity business energy customer services teams:
Ecotricity Business Energy contact number
Call Ecotricity at 0345 555 7 100 for business queries and select option 3. Their lines are open Monday to Friday from 9:00 am to 7:00 pm and on weekends from 9:00 am to 5:00 pm.
Ecotricity Business Energy customer login
Business energy users can access their accounts through the Ecotricity Business Energy Login. This platform allows you to conveniently manage energy usage, view and pay bills, and update account details.
Ecotricity Business Energy email
You can contact Ecotricity via email at business@ecotricity.co.uk for any business energy enquiries or complaints.
Ecotricity Business Energy prices
Ecotricity does not publish its fixed business electricity prices or commercial gas rates on its website.
For tailored quotes, you can contact Ecotricity directly or use our business energy comparison service to explore rates from Ecotricity and other trusted suppliers.
Business energy prices vary based on factors such as your location, the type of electricity meter or gas meter you have, and your annual business energy consumption.
Ecotricity business energy tariffs
Ecotricity offers a range of green energy tariffs tailored to different business needs, all backed by 100% renewable electricity. Their main tariffs include:
Fixed Green Energy Tariffs
Perfect for businesses that want price stability and budget certainty. These contracts lock in your unit energy rate for a set period, protecting you from market fluctuations.
Flexible Green Energy Tariffs
Designed for larger businesses or those with higher energy demands. These tariffs allow you to purchase energy in line with market conditions, offering opportunities to optimise costs while maintaining access to renewable energy.
Deemed Green Energy Tariffs
Deemed rates are applied to businesses without a business energy contract. While convenient, these rates are typically more expensive, so arranging a tailored tariff is recommended to save on costs.
Ecotricity’s Renewable Energy
Ecotricity sources 100% of its energy from renewable technologies. Here’s where their green energy comes from and where it’s produced:
Wind Energy
Ecotricity operates 24 UK wind farms, housing 74 wind turbines that generate renewable electricity. These installations are strategically located to harness the UK’s abundant wind resources, contributing power directly to the national grid.
Solar Energy
Ecotricity invests in solar energy projects. They are developing solar parks, such as the Heckington Fen Solar Park in Lincolnshire, designed to capitalise on the region’s high sunlight levels to produce clean energy.
Green Gas
Ecotricity is pioneering the production of green gas. Their first green gas mill, located in Reading, is operational and supplies gas made from grass cuttings into the local grid, providing a sustainable alternative to fossil fuels.
Ecotricity Business Energy contract features
Our business energy team has reviewed the Ecotricity business energy Terms and Conditions and summarised key contract features:
Payment Methods
Ecotricity offers flexible payment options, including direct debit, to accommodate various business preferences. Some small business energy tariffs may require direct debit as the primary payment method.
End of Contract
Ecotricity will inform you of renewal options as your contract term concludes, allowing for a smooth transition to a new plan. If no new agreement is made, your account may default to their standard rates, which could be higher than your previous rates.
Credit Checks and Security Deposits
Ecotricity may conduct credit assessments at the initiation or renewal of a contract to determine suitable payment terms. Depending on the outcome, a security deposit might be required, which is refundable at the contract’s end, subject to any outstanding balances.
Energy Management and Metering Tools
Ecotricity provides and maintains metering equipment, including smart meters and half-hourly meters, to facilitate accurate billing and to provide business energy monitoring analytics
Ecotricity business energy customer reviews
Ecotricity has a Trustpilot score of 4.3, combining reviews from both business and domestic customers. Here’s a summary of business-specific pros and cons based on customer feedback:
Pros
- Sustainability Commitment: Businesses value Ecotricity’s dedication to 100% green energy, aligning with their environmental goals.
- Transparent Billing: Customers appreciate clear and accurate business electricity bills, making tracking charges and energy usage easy.
- Online Account Management: The Ecotricity online portal allows businesses to manage accounts, monitor usage, and access billing information conveniently.
Cons
- Higher Costs: Some businesses find Ecotricity’s tariffs slightly more expensive than competitors, reflecting the 100% renewable energy premium.
- Contract Clarity: A few reviews mention confusion about contract terms or renewal processes, highlighting the need for better communication.
- Meter Installation Delays: Some business customers have reported occasional delays in smart meter installation.