Good Energy for Business

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Good Energy for Business deals

Good Energy is a business energy supplier providing 100% renewable energy. While no longer operating their own wind and solar farms, Good Energy supports decentralised renewable energy, helping businesses generate and manage their own clean power.

With tailored tariffs for businesses of all sizes, they offer clear pricing, green gas options, and tools to reduce carbon emissions.

This article provides an independent review of Good Energy for businesses. We cover:

Good Energy for business customer service

Here we outline the different ways to get in touch with the Good Energy for business customer services teams:

Contact Number

Good Energy for Business contact number

Call Good Energy on 0345 034 2401. Their phone lines are open 9am-5pm, Monday to Friday and are closed on bank holidays.

Customer Login

Good Energy for Business customer login

Good Energy business customers can easily manage their accounts through the Good Energy for Business Login. This user-friendly platform provides a convenient way to track energy usage, view and pay bills, and update account information all in one place.

Email

Good Energy for Business email

You can email Good Energy for business at sme-support@goodenergy.co.uk for any business energy complaints or enquiries.

Good Energy for Business prices

Good Energy does not display its fixed business electricity prices or business gas rates on its website.

To receive a personalised quote, you can contact Good Energy directly or use our compare business energy prices service to collect quotes from Good Energy and other reputable suppliers.

Business energy tariffs are influenced by various factors, including your location, the type of business electricity meter or commercial gas meter installed, and your annual business energy consumption.

Good Energy for Business tariffs

Good Energy offers a variety of green business energy tariffs designed to meet the diverse needs of businesses, all powered by 100% renewable energy. Their key business energy plans include:

fixed

Fixed rate tariffs

Ideal for businesses seeking price stability and budget certainty, these tariffs lock-in unit rates and standing charges for a specified period, shielding you from market fluctuations.

Index Price

Index priced tariffs

Designed for large business energy customers with significant energy demands, these tariffs align with day-ahead market prices, offering flexibility and potential cost optimisation while maintaining a commitment to renewable energy.

Half Hourly

Hourly matching service

For businesses with half-hourly metering, this service matches your energy consumption with renewable generation hourly, providing real-time transparency and enhancing your sustainability credentials.

Good Energy for Business contract features

Our business energy team has reviewed the Good Energy for Business Terms and Conditions and summarised key contract features:

Payment methods

Payment methods

Good Energy offers flexible payment options to suit your business needs, including direct debit, which is often the preferred or required method for some small business energy tariffs. This ensures efficient and timely payments, helping businesses manage cash flow effectively.

End of contract

End of contract

As your contract term ends, Good Energy will notify you about available renewal options, allowing you to choose a new plan that suits your needs. If no new agreement is reached, your account may move to standard “out of contract” rates, typically higher than contracted rates.

Credit Check

Credit checks and security deposits

Good Energy will perform credit checks when you initiate or renew a business energy contract. Depending on the assessment, a security deposit may be required. They may also decide which payment method you must use based on the outcome of the credit assessment.

Energy Management Tools

Energy management and metering tools

Good Energy provides and maintains a range of metering solutions, including smart meters and half-hourly meters, to ensure accurate billing and facilitate business energy monitoring. These tools enable businesses to track their energy usage in detail.

Good Energy for Business and decentralised renewables

Decentralised renewable energy refers to energy generated from renewable sources like solar, wind, and hydro at or near the point of use, rather than relying solely on a centralised grid.

Good Energy provides businesses with access to decentralised renewable energy, enabling them to actively participate in sustainability initiatives. By sourcing and supplying 100% renewable energy, Good Energy supports businesses in reducing their carbon footprint and aligning with the UK’s goals to decarbonise the national grid.

100% Renewables

100% renewable energy supply

Good Energy sources electricity from a network of local and small-scale renewable generators across the UK, including wind, solar, hydro, and biogas projects. This energy is then supplied to businesses.

Green Fixed

On-site renewable generation

Good Energy empowers businesses to generate their own renewable energy with on-site solutions like solar panels and small-scale wind farms. They provide expert guidance on installation and maintenance integration with their grid network to export and sell excess energy.

Power Purchase Agreements

Power purchase agreements

Good Energy enables businesses to directly engage with renewable energy through Power Purchase Agreements (PPAs). PPAs provide a cost-effective way for businesses to purchase renewable energy or sell the excess energy they generate on-site.

Selling REGOs

Selling REGOs

For businesses generating renewable energy, Good Energy offers solutions to sell REGOs, which certify the renewable origin of energy produced. Selling REGO certificates provides an additional revenue stream from renewable investments.

Good Energy for Business customer reviews

Good Energy has an outstanding Trustpilot score of 4.8, making it one of the best business energy suppliers. Here’s a summary of what verified business customers of Good Energy are saying about their service.

Pros

  • Sustainability Commitment: Businesses value Good Energy’s focus on 100% renewable energy, which aligns with their environmental goals.
  • Transparent Billing: Customers praise the clear and commercial gas and business electricity bills, making tracking charges and energy consumption easy.
  • Online Account Management: Good Energy’s user-friendly online platform allows businesses to easily monitor usage, access billing details, and manage accounts.
  • Responsive Customer Support: Many customers highlight the helpfulness and efficiency of Good Energy’s support team in resolving issues and answering queries.

Cons

  • Higher Costs: Some businesses find that Good Energy’s tariffs are slightly more expensive than other suppliers, reflecting the 100% renewable energy premium.
  • Smart Meter Installation Delays: A few customers report occasional delays in smart meter installations, impacting their ability to monitor energy usage effectively.
  • Contract Renewal Clarity: Some reviews mention confusion around contract terms or renewal processes, suggesting clearer communication could improve the experience.