Switch business energy

Choosing your new supplier is the first step in the switching process. Here’s how we recommend making your decision:

• Price comparison – Use a commercial electricity or business gas comparison service to find the cheapest tariff available.
• Tariffs on offer – Check that your new supplier offers tariffs that suit your business needs. Consider contract length and renewable energy options.
• Customer service – Review the latest rankings on our best business energy supplier and best business gas supplier pages.

All the information required to switch to a new business energy supplier can be found on a recent bill. Here’s what you’ll need:

• The address and postcode of your commercial property
• The energy supply you need (electricity or gas)
• Your MPAN or MPRN
• Name of your current supplier and tariff
• Your annual business energy consumption
• Details to set up a direct debit (bank account number, sort code, authorised signatory)

Choosing the correct switch date is crucial when switching business energy suppliers. If you are currently in the contract, your current supplier may block your switch or charge expensive early exit fees.

• If you are currently in contract – Choose a switch date for the day after your current contract ends. This can be done up to a year in advance.
• If you are out of contract – Choose an ‘as soon as possible’ switch date. Your new supplier will process the switch as quickly as possible, but it is likely to be two or three weeks.

Your chosen supplier will provide you with an electronic business energy contract and direct debit authorisation form to sign.

If you’ve used a business energy broker to arrange your switch, you must also sign a LOA to authorise them to submit and manage your contract.

Your new supplier will process your application and will be in touch with you to confirm acceptance.

Your new supplier’s customer service team will be in touch if there are any issues as part of their onboarding process.

Your chosen supplier will contact your old supplier to arrange your switch. This is a standard industry process managed by the regulator Ofgem.

Once the switch has been arranged, your chosen supplier will contact you to confirm your switch date.

We highly recommend taking a manual meter reading on your confirmed switch date.

If you have a smart business energy meter, your chosen supplier may be able to do this automatically, but it’s worth having a backup, just in case.

Once the switch has been completed, your old supplier will send you a final bill for energy consumed up to the switch date.

Your old supplier will attempt to take payment through your direct debit if this is how you usually pay.

If your account is in credit, this will be refunded within 14 days of your final bill.

From your confirmed switch date, the electricity or gas your business consumes will be paid for at your new agreed rate.

This means you’ll be benefiting from cheaper business electricity prices agreed with your new supplier.